Submit a request

Customer Care is here to help.  Answers to most questions about your digital learning material can be found on this knowledge base.
For questions that cannot be answered help is available by phone, web, and email. 


Please make sure you provide as much information as possible when submitting a ticket. Please include the email address you used when purchasing your digital material and any screen shots or information that might be relevant for your request. If your request is not in regard to digital learning material, please contact your bookstore directly for assistance.


Enter the ISBN for your digital learning material, if available

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  • For Phone Support, please call: 1-844-9-EBOOKS (1-844-932-6657)
  • For Email Support email