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Customer Care is here to help.  Answers to most questions about your digital learning material can be found on this knowledge base.  For questions that cannot be answered help is available by phone, web, and email. 


Barnes & Noble Education is taking measures to keep our customers and employees safe and healthy during the current events, and our hours of operation are temporarily limited. We ask for your patience as we work to resolve customer issues as quickly as possible. We apologize for any inconvenience.

  • For Phone Support, please call: 1-844-9-EBOOKS (1-844-932-6657)
  • For Email Support email