First Day™/Inclusive Access FAQs

General – First Day™ and Inclusive Access

• What happens if I drop the course?
• What is First Day™/Inclusive Access?
• What is an LMS?
• How will I be charged?
• What are the compatible browsers?
• What are the compatible devices?

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Troubleshooting

• I am getting an "Unable to recover BusinessCenter context" Error.
• I can't get into my Yuzu eTextbook, but I've accessed it before.
• I am clicking Access on my Yuzu eTextbook and nothing happens.
• I am getting a red error message.
• I am getting a Not Found error message.
• I need help with my Yuzu eReader.

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Accessing Your Inclusive Access Material

• How do I access my LMS?
• How do I access my embedded digital Inclusive Access courseware materials?
• How do I access my Inclusive Access Yuzu® eTextbook?
• Can I access my Yuzu eTextbook offline?
• What do I do on the Campus Picker page?

Opting-In and Opting-Out of the Inclusive Access Program

• How do I Opt Out of the eTextbook in the Inclusive Access Program?
• How do I Opt Out of the Courseware Material in the Inclusive Access program?
• How do I Opt-In again?
• How long do I have to Opt-Out?
• The deadline has passed. Can I still Opt-In/Out?
• Can I purchase once I've Opted Out?

FLORIDA STUDENTS - Accessing and Opting-In to the Inclusive Access Program

• How do I Opt-In to my embedded digital Inclusive Access courseware materials? (Florida Only)
• How do I Opt-In and access my Inclusive Access Yuzu® eTextbook? (Florida Only)