Troubleshooting
- I am getting the error "You currently have no materials associated with this course."
- I opted out of my First Day course and am having trouble accessing my Pearson courseware or redeeming my Pearson code.
- I am clicking Access on my Yuzu eTextbook and nothing happens.
- The "Course Materials" link my LMS course is taking me to the bookstore website instead of showing me my materials.
- I received an "Unauthorized 401" Error or similar when trying to launch into my courseware from the "Course Materials" link.
- I am getting an "Unable to recover BusinessCenter context" Error.
- I can't get into my Yuzu eTextbook, but I've accessed it before.
- I am getting an error message on my eTextbook.
- I need help with my Yuzu eReader.
- Turning Off Pop-up Blockers in Your Browser
- Enabling Cookies in your Browser.
- Clearing Your Cache
- I am getting a Not Found error message.
- Adding Your Email Address to Your LMS
- Rutgers University - Ensuring Your Correct Email is Setup for First Day Access
- Enabling Cookies in Chrome.
- Clearing your Cache in Chrome
- Enabling Cookies in Internet Explorer.
- Clearing your Cache in Internet Explorer.
- Enabling Cookies in Edge.
- Clearing your Cache in Edge.
- Enabling Cookies in Firefox.
- Clearing your Cache in Firefox.
- Enabling Cookies in Safari.
- Clearing your Cache in Safari.